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Terms and conditions for Sale

In these Terms and Conditions, ''we'' means the business LoyaltyUK and ''you'' the user of our services. Please read and understand before you use anything we provide or commit to any transaction. These Terms and Conditions replace any that Loyalty UK has had before. A 14-day return policy applies only for brand new items if they are returned in their original packaging, sealed and unopened. This is followed by 1-month functionality warranty which covers fixing only in the absence of physical or water damage, failing which then, and only then, exchange can be made.

Exchange Policy

The 14-exchange policy covers charging cables, head phones, ear phone and smart phones accessories. These can be subjected to longer check and where goods are proven not from personal damage but note that this is not a guarantee of exchange.

We provide a one month repair or exchange policy for refurbished and second-hand items in the absence of physical or water damage. The 14-day return policy does not apply for the afore mentioned items. We will only provide exchange if the device in questioned cannot be fixed after a third trial.

Battery life is guaranteed to have life at the time of sale but life span is not guaranteed as this will be classed as wear and tear. If a battery does not hold any power, then this must be reported within 7 days.

Collection for repair

After 3 weeks from the device being repaired, if your device is not collected it will be offered for sale to public to recover the cost of repair.

Payment Methods

- Credit / Debit Cards

- Offline Payments

Payment Methods
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