Sales & Repair Hub
Expert diagnostic services and certified device maintenance. We provide professional solutions for all your premium hardware needs, ensuring reliability and peak performance.
Elevate your workflow with our premium selection of iMacs, MacBooks, and high-performance laptops. Experience certified technical excellence in every device
PREMIUM SERVICES
Device Trade
Get competitive market value for your pre-owned devices with instant quotes.
DIAGNOSTIC
Request an instant repair estimate or trade-in value for your device. Our technicians provide detailed analysis for every hardware request.
FULL NAME
DEVICE MODEL
DESCRIPTION OF ISSUE
Secure Tech Trade-In
Trade in your old phone, tablet, or laptop for instant credit toward premium certified tech. Our secure, transparent process helps you get great value and upgrade with confidence.
Turn your pre-owned hardware into instant credit. Our certified team provides transparent valuations for all premium devices, ensuring you get the market's best value towards your next upgrade.
Terms & Conditions
The 14-day exchange policy covers charging cables, headphones, earphones and smartphone accessories. These items may be subject to a longer check. Where goods are proven not to have been damaged by the customer, an exchange may be considered, but this is not a guarantee of exchange.
We provide a one-month repair or exchange policy for refurbished and second-hand items in the absence of physical or water damage. The 14-day return policy does not apply to these items. We will only provide an exchange if the device cannot be fixed after a third repair attempt.
Battery life is guaranteed at the time of sale, but its lifespan is not guaranteed because this is classed as wear and tear. If a battery does not hold any power, this must be reported within 7 days.
If your device is not collected within 3 weeks of being repaired, it may be offered for sale to recover the cost of the repair.
In these Terms and Conditions, ''we'' means the business LoyaltyUK and ''you'' the user of our services. Please read and understand before you use anything we provide or commit to any transaction. These Terms and Conditions replace any that Loyalty UK has had before.
Return Policy: A 14-day return policy applies only for brand new items if they are returned in their original packaging, sealed and unopened.